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Plan
Support plan
Sunday, 03 August 2008 14:52
Base on SLA Master Agreement 2.2, there are 3 support contract that you can choose from.
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L3CT Plan
L2CT Plan
L1CT plan
5
5
5
Call type
Best-effort
Mission critical support
Business critical support
Response time (MAX)
1 week
Next business day
4 hours
Duration of contract
1 year
L3D
RM 300 (waive for the first development)
Pricing
RM2,400
RM4,800
RM9,600
Â
Last Updated on Sunday, 21 September 2008 10:00
Software development plan
Sunday, 03 August 2008 15:33
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L3D
L2D
L1D
Max duration for software development
> 3 months
> 2 months < 3 months
> 1 month < 2 months
Price
 RM 300
RM 900
RM 1,500
Base on SLA Master Agreement 2.2
The price is only valid after the contract is sign
Last Updated on Wednesday, 03 September 2008 08:46